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Contact us

One Stop provides expert advice regarding registration, financial aid, billing, payment, student records, and veterans benefits. Please choose from the methods listed, the best option for you to connect with our counselors.


Please include your student ID in your email.


We currently have abbreviated hours of operation for phone calls.

9:00 a.m. to 3:00 p.m., Monday

9:00 a.m. to 4:00 p.m., Tuesday, Wednesday and Thursday

9:30 a.m. to 4:00 p.m., Friday

Call volumes may be higher during peak times.

(218) 726-6144

Please include your student ID in your fax.

To submit a form or other documentation, please follow the directions given at the top of the form or documentation.

Our primary mailing address is:

UMD One Stop Student Services
1117 University Drive, 23 SCC 
Duluth, MN 55812-3000

Drop-in counseling, forms, printed information, records review, computer access, and other assistance.

One Stop Student Services
University of Minnesota Duluth
23 Solon Campus Center

8:00 a.m. - 4:30 p.m., Monday-Friday (No appointment necessary)
Please note: Our office is closed for drop-in traffic on Mondays from 3:00 p.m. - 4:00 p.m., and Fridays from 8:30 a.m. - 9:30 a.m.

Zoom appointment


Use this link to schedule a Zoom online appointment with a One Stop counselor.

To schedule an appointment, select one of the available times. 

Enter your Student ID number and a brief description of the nature of your visit.

Appointments are 15 minutes in length.

The chat function is unavailable at this time, please use one of the other contact us feature options.

Use the chat feature located in the lower-right corner of the screen to reach one of our available counselors.

9:00 a.m. - 4:00 p.m., Monday-Friday