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UMD One Stop Student Services COVID-19

One Stop counselors are available to answer your questions related to registration, financial aid, and billing. Please see our updated hours and contact methods.

Policy and process changes

Below is a summary of changes and resources related to COVID-19 for processes and systems that One Stop Student Services supports. Unless listed below, you should expect that standard University policies and processes are being followed.


S/N grading option

Students will not have the option to select S/N grading for UMD summer undergraduate and graduate level classes if the course is regularly scheduled for A-F grading.  This final decision is based upon further review of the anticipated COVID-19 situation and what is academically best for most UMD students.
Talk with your academic advisor if you have further questions. One Stop Student Services counselors are an additional resource.

Class details about changes for summer 2021

S/N grading option and cancel class updates

Spring classes have adjusted deadlines for changing grade basis from A-F grading to S-N and/or withdrawing from a class(es). Please check the One Stop Student Services dates and deadlines and the spring 2021 cancel/add deadlines for more information. Grade basis and class drop deadlines are set according to the session start and end dates of the class.

Please seek advice with faculty members and/or advisors about taking the S/N option as there may be implications regarding future professional or graduate school endeavors.

Change grade basis

There are four ways classes will be taught. Instructors and departments will communicate further details directly to students enrolled in the class.

In-Person class (in-person): Students and instructors meet in person at UMD during regularly scheduled days and times.

Blended class: Specific details for each class will be provided by the instructor.

Students can expect one of three variations of “blended” based upon how faculty believe the class is best conducted.

  1. Class has set and required student meeting times for all classes. Instruction is in person at UMD, online, and face-to-face (F2F). Online classes will use remote instruction technology at set class times. Instructors will provide in person, verbal, and/or written communication for class requirements and expectations. Exams may be both in person at UMD and online.
  2. Instruction is in-person at UMD and online. The online requirements do not have set class times. Online materials and assignments are accessible at any time. Instructors will provide in person, verbal and/or written communication for class requirements and expectations. Exams may be both in person at UMD and online. Exams are the same for both groups, progression of material is the same for both, etc.
  3. Class meeting times will vary.  Face-to-face (F2F), in person at UMD and/or remote class times will have variation in student attendance as communicated by the instructor. Instructors will provide in person, verbal, and/or written communication for class requirements and expectations. Exams may be both in person at UMD and online.

Remote-Instruction class: 100% of instruction is online with set class and face-to-face instructor meeting times using remote instruction technology. Instructors will provide both verbal and/or written communication for class requirements and expectations. The entire class, including exams, is online. You may have seen this referred to as “synchronous” delivery.
 
Online class: 100% of instruction is online without set class or instructor meeting times. Class materials and assignments are accessible online at any time. Instructors will provide written communication for all class requirements and expectations. The entire class, including exams, is online. You may have seen this referred to as “asynchronous” delivery.

Business process Form name Remotely available due to COVID-19
Change of class or registration post deadlines Petition for academic policy or tuition refund for UMD students Yes
Credit by examination Credit by examination request Yes
Cross registration, IICR Inter-institutional cross registration Yes
Incomplete grade request Incomplete grade contract Yes
Late registration requests for summer Class addition & adjustments Yes
Retake a course Retake a course Yes
Returning to UMD; degree seeking students Readmission/return from leave of absence request Yes
To enroll in over 20 credits a semester (15+ for summer) Term overload request for UMD students Yes
Tuition refund Petition for academic policy or tuition refund for UMD students Yes
Transcripts, official - for records prior to 1999 e.g. (St Luke's School of Nursing) Transcript request for UMD Yes
Total withdrawal from UMD but returning to UMD Leave of absence Yes
UMN employee tuition benefit Regents' Scholarship (for staff) Yes

If you have additional educational expenses or you or your family has lost income due to the COVID-19 outbreak, One Stop Student Services staff can answer your questions regarding your eligibility for a financial aid appeal. If your appeal is approved we will consider you for available grant or loan funds.

Student Financial Services FAQs

Student Financial Services is closed to in-person appointments, but here to help you. Call us at 218-726-8103 or send an email to umdsfs@d.umn.edu.

The Cashier’s Office is closed; however, tuition payments will be processed and posted to student accounts as they are received.

Mail tuition payments to:
140 DAdB
1049 University Dr.
Duluth, MN 55812

Related resources

UMD COVID-19 FAQs