UMD One Stop Student Services COVID-19
One Stop counselors are available to answer your questions related to registration, financial aid, and billing. Please see our updated hours and contact methods.
Policy and process changes
Below is a summary of changes and resources related to COVID-19 for processes and systems that One Stop Student Services supports. Unless listed below, you should expect that standard University policies and processes are being followed.
Class formats and locations
There are four ways classes will be taught in fall 2020. Work is currently underway to update class information to reflect how each class will be taught. Instructors and departments will communicate further details directly to students enrolled in the class.
In-Person Class (in-person): Students and instructors meet in person, face-to-face, for class at regularly scheduled days and times.
Blended Class: Specific details for each class will be provided by the instructor.
Students can expect one of three variations of “blended” based upon how faculty believe the class is best conducted.
- Instruction is in-person at UMD and online. The online requirements do not have set class times. Online materials and assignments are accessible at any time. Instructors will provide in person, verbal and/or written communication for class requirements and expectations. Exams may be both in person at UMD and online. Exams are the same for both groups, progression of material is the same for both, etc.
- Some students attend face-to-face while other students receive instruction online with a set meeting pattern. Instruction is in-person at UMD, online, and face-to-face (F2F). Online classes will use remote instruction technology at set class times. Instructors will provide in person, verbal, and/or written communication for class requirements and expectations. Exams may be both in person at UMD and online.
- “Rolling attendance.” In this mode students will be divided into groups of the correct size to conform with the physical distancing requirements for the classroom. One group of students might attend face-to-face on a Monday, for example while the other groups receive the instruction virtually. A different group would attend face-to-face on Wednesday, with the other groups receiving instruction virtually. So, the students who attend face-to-face may vary from class period to class period or week to week. This assures all students of receiving some face-to-face instruction. Exams may be both in-person at UMD and online.
Remote-Instruction Class (fully online with set meeting patterns): Students and instructors must be online at the same time, at scheduled days and times. 100% of instruction is online with no in-person meetings. You may have seen this referred to as “synchronous” delivery. Exams are also all online
Online Class (fully online with no set meeting pattern): Instructors provide materials and assignments that students access online at any time or within a given time frame (such as one week), rather than instructors and students meeting together as a class on a regular schedule. You may have seen this referred to as “asynchronous” delivery. Exams are also all online.
- Step-by-step instructions
- Class details about the grade options for spring 2020
- Degree requirement details about the grade options for spring 2020
- Details for students in special circumstances about the grade options for spring 2020
- Details for students in specific majors or classes about the grade options for spring 2020
|Business process||Form name||Remotely available due to COVID-19|
|Change of class or registration post deadlines||Petition for academic policy or tuition refund for UMD students||Yes|
|Credit by examination||Credit by examination request||Yes|
|Cross registration, IICR||Inter-institutional cross registration||Yes|
|Incomplete grade request||Incomplete grade contract||Yes|
|Late registration requests for summer||Class addition & adjustments||Yes|
|Retake a course||Retake a course||Yes|
|Returning to UMD; degree seeking students||Readmission/return from leave of absence request||Yes|
|To enroll in over 20 credits a semester (15+ for summer)||Term overload request for UMD students||Yes|
|Tuition refund||Petition for academic policy or tuition refund for UMD students||Yes|
|Transcripts, official - for records prior to 1999 e.g. (St Luke's School of Nursing)||Transcript request for UMD||Yes|
|Total withdrawal from UMD but returning to UMD||Leave of absence||Yes|
|UMN employee tuition benefit||Regents Scholarship application||Yes|
If you have additional educational expenses or you or your family has lost income due to the COVID-19 outbreak, One Stop Student Services staff can answer your questions regarding your eligibility for a financial aid appeal. If your appeal is approved we will consider you for available grant or loan funds.
Student Financial Services is closed to in-person appointments, but here to help you. Call us at 218-726-8103 or send an email to firstname.lastname@example.org.
The Cashier’s Office is closed; however, tuition payments will be processed and posted to student accounts as they are received.
Mail tuition payments to:
1049 University Dr.
Duluth, MN 55812